Since the majority of the population are already using social media sites we decided that it was time for United to join the action! So we set up a Twitter and LinkedIn account and a YouTube page to allow us to discuss our views with the world and have a place to showcase our videos.
 

We believe that social media is crucial not only for branding and reputation management but also for providing a great level of customer service. When a customer contacts us with positive or negative feedback it is extremely important to us that they receive a timely and helpful response and social media provides a platform to do this, enabling us to interact with our customers on a person to person level.
 

So why not follow us on Twitter @united_info to hear our updates or join us on LinkedIn, just search for United Services.